K9 Gold Label

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Return Policy k9instinct.eu

Warranty & return information Returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. You have another 14 days after cancellation to return your product. You will then be credited the full order amount including shipping costs. Only the cost of return from your home to the online store is at your own expense. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at info@k9goldlabel.nl. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.

Return exceptions

Note: Exclusion of the right of withdrawal is only possible for products:

a. Hygienic products or products with a health risk whose seal has been broken may not be returned.

b. that have been created by the entrepreneur in accordance with consumer specifications;

c. that are clearly personal in nature;

d. which by their nature cannot be returned;

e. that may spoil or age quickly;

f. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;

g. for single newspapers and magazines;

h. for audio and video recordings and computer software for which the consumer has broken the seal.

Warranty

We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that an order breaks down during transport or something else happens that allows you to make a warranty claim. Legally, you are required to report the defect to us within two months of discovering it. If the defect is within the warranty, we will provide repair or replacement at no charge.

Entrepreneur Identity

K9goldlabel

Grootschoterweg 140

6023AW Budel-schoot

info@k9goldlabel.nl

0628494204

chamber of commerce 89405242

btwnr NL864972933B01

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